Privacy policy

What information do we collect?

We collect information from you when you fill out the contact us form.

When doing so you may be asked to enter your: name, e-mail address or phone number.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To reply to your questions/requests.(Feed Back)
  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
  • To send periodic emails in case you subscribe to our newsletter.
  • The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions.

Do we use cookies?

Cookies are text files that a website sends to the browser and that are stored on the user’s computer in order to store and retrieve information about the browsing that is carried out from that computer (computer, mobile phone, tablet, etc.).

Our website uses own and third-party cookies in order to improve browsing services. You can reject or disable the use of cookies through your browser options, as indicated herein.

In this regard, ENERTIS pursuant to the provisions of the Law on Information Society Services and Electronic Commerce (LSSICE), recently amended by the “Royal Decree-Law 13/2012,” March 30, which transposes into Spanish law Directive 2002/58/EC concerning the processing of personal data and the protection of privacy in the electronic communications sector, informs the user in a clear and complete manner that its website (www.enertis.es) uses third-party cookies, for example, Google Analytics, Quantcast, Adroll, AppNexus and ic.tynt necessary for the provision of their services.

These cookies will be used by ENERTIS in order to track user browsing information on the site, to collect user input and to improve the quality of the services provided.

Depending on the time they remain and the purpose for which the data collected through the cookies are used for, there are several types.

Thus, initially, cookies may be “session cookies”, which expire when the user finishes browsing and shuts the browser down, and “permanent cookies”, expiring when they have fulfilled the function for which they are intended or when the user deletes them.

Likewise, depending on the purpose for which they are used, cookies may be:

Analytical Cookies.- Analytical cookies collect information to evaluate your use of the Web and the general activity thereof. Web analytics is the measurement, collection, analysis and reporting of Internet data for the purposes of understanding and optimizing website usage.

Social Cookies.- Social Cookies are required for external social networks (Facebook, Google, Twitter, Pinterest, Discus, etc.). Their function is to control the interaction with social widgets within the site.

Cookies of affiliates.- Cookies of affiliates allow to track visits from other websites, with whom ENERTIS has an affiliation agreement.

Advertising and behavioral cookies.- Advertising and behavioral cookies provide information about your personal preferences and choices in this website. They allow to adapt the contents of advertising for it to be relevant to the user and to avoid showing ads that the user has already seen.

Technical cookies.- Technical cookies are strictly necessary for the use of this website, allowing the user to browse through the website or for the application and use of the various options or services existing therein.

Customization cookies.- These allow users access to the service with some general features predefined in your computer or defined by the actual user. For example, the language, the type of browser through which you access the service, the design of the selected contents, geolocation of the computer and the regional setting where you access the service from.

Third-party Cookies.- In some web pages you can install third-party cookies which allow you to manage and improve the services offered.

The list of cookies used may be modified depending on the inclusion or exclusion of the web services and applications.

To manage the activities of the cookies from your computer, you can explicitly accept, block or delete them. If you do not do this and continue browsing on the web, it will be understood that you accept them.

Should you wish at any time to withdraw your consent to the use of cookies, you should delete the cookies stored on your computer (PC or mobile device) through the adjustments and settings of your Internet browser.

To learn how to configure the management of cookies in your browser, you can consult the following links for the main browsers and devices:

For Internet Explorer™:
http://windows.microsoft.com/es-es/windows-vista/block-or-allow-cookies
http://www.apple.com/es/privacy/use-of-cookies/

For Chrome™:
https://support.google.com/accounts/answer/61416?hl=es

For Firefox™:
https://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-que-los-sitios-we

For Opera™:
http://help.opera.com/Linux/10.60/es-ES/cookies.html

For Android
https://support.google.com/android/?hl=es

For Windows Phone
http://www.windowsphone.com/es-es/how-to/wp7/web/changing-privacy-and-other-browser-settings

For Blackberry
http://docs.blackberry.com/es-es/smartphone_users/deliverables/33266/Turn _off_cookies_in_the_browser_60_1072866_11.jsp

By blocking the use of cookies in your browser, you can render some services or website features unavailable.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using any of our sites (ES, EN) you automatically consent to our websites privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will update the Privacy Policy modification date below.

This policy was last modified on 16/11/2010

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

Enertis Solar, S.L.

Avenida de Bruselas, 31
Alcobendas 28108
Spain
Tel.: +34 91 651 70 21
Fax: +34 91 652 63 77
Website: www.enertis.es
Email: info@enertis.es

Thank you so much for visiting our website. You are welcome back anytime.